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Policies

Terms & Conditions

All orders are homemade and made to order. Please provide at least a two weeks notice of any personalized orders that are needed. There is a 5-7 day processing period and a 3-5 shipping period for every item. Please plan and place your order accordingly. 

 

If any orders need cancellation, please do so within 48 hours of placing your order. Refunds will not be honored if orders are not cancelled within this time frame.

 

Inconvenience "Oops" Policy

Please keep in mind that MelCreations25 is a small, one person ran and operated business. Any last minute changes that need to occur due to an "oops" or human error will result in a $15 Inconvenience Fee. 

 

These inconveniences include: last minute due date changes, last minute changes to orders, incorrect orders placed, last minute delivery address changes, last minute pickup/delivery times.

 

Last minute is considered after 48 hours of the order being placed.

 

Once again, please keep in mind that MelCreations25 is a small, one person ran and operated, business. I understand that mistakes arise, I just ask that you provide me with notice of any changes that need to occur, well in advance of when your order is needed. I schedule myself accordingly to fulfill your orders and have everything to you as promised. I simply ask that you return the consideration.

 

Thank you for your understanding in advance! 💕

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